We all deal with conflicts, right? What would it be like if you knew how to handle them right the first time…every time?
Best-selling author, Moneeka Sawyer, shared her 5-step process for choosing BLISS when dealing with conflicts in the workplace. We talked about how to “STOP” so you can “be in the moment” to tune into the experience of what you’re feeling…physically and emotionally! And, “BREATHE” so you can “think through the moment.” This helps you choose a course of action that “constructively” manages the moment instead “destructively” escalating the conflict.
What is that emotion that comes up? Are you feeling FEAR, ANGER, GUILT or HAPPINESS? These four core emotions are what drives all thinking and behavior. When we feel any one of the first three, we experience a lack of “psychological safety.” And, when we feel unsafe, our “drive to survive” kicks in and we react with an instinctual reaction of fight, flight or freeze! This is where we tend to say things that are hurtful, harmful and damaging…things we can’t take back!
When we pay attention to what we physically feel, we can use those signs to STOP, be in the moment, and BREATHE our way to a calmer course of action. What would it be like if you could CHOOSE a calmer, peaceful way to conflicts?
Join us to UNCOVER tips and insights on how to handle those difficult people and difficult situations at work…and at home! And, live a life of BLISS!