Join Dr. D. for an immersive and transformative half-day internal workshop that equips participants with the tools and strategies to navigate emotionally-charged disputes using tools employed by seasoned mediators. Through interactive exercises, engaging discussions, and practical applications, attendees gain insights into their levels of emotional intelligence and communication styles, while becoming stronger at collaborative problem-solving.
This half-day professional development workshop focuses on practical conflict resolution skills to help attendees navigate intense disputes with finesse and grace. Through a combination of experiential learning, case studies, and interactive discussions, attendees gain a deeper understanding of emotional intelligence and its connection to conflict resolution.
The workshop begins with an exploration of the links between emotions and conflict, highlighting the importance of emotional awareness and regulation to the successful resolution of disputes. Participants engage in immersive exercises to hone their active listening skills, cultivate empathy, and develop strategies for creating safe boundaries while building an environment of inclusion and connection.
Throughout the half-day, attendees delve into the art of effective communication, focusing on assertiveness, respectful dialogue, and managing difficult conversations. Practice opportunities include: structural problem-solving techniques, understanding power dynamics, and learning to navigate power imbalances in intense conflict scenarios.
The workshop culminates in a collaborative exercise, where participants apply their newfound emotional intelligence and communication skills to a realistic conflict case study. This hands-on experience allows attendees to integrate their learning and receive personalized feedback, ensuring practical application in real-world situations.
The workshop fosters an engaging and interactive learning environment, utilizing a combination of group discussions, experiential exercises, role-plays, and case studies. Participants actively engage in activities, reflections, and peer-to-peer learning, resulting in a dynamic and transformative learning experience.
Attendees will leave this intensive 4-hour workshop with enhanced skills and knowledge to manage emotionally-charged disputes and conflict. They gain practical tools and techniques to redirect emotional behavior, create a safe space for resolution, and improve problem-solving skills specific to intense dispute situations. Moreover, their emotional intelligence and ability to navigate intense conflicts will be effectively strengthened, fostering a more harmonious and productive work environment.
Dr. Debra Dupree is a Dispute Resolution Master and International Keynote Speaker. She is an active member of the ABA Dispute Resolution section and an AAA faculty member in basic/advanced techniques for mediators/advocates/arbitrators, and a Member of their Employment Mediation Panel.
She was featured as a keynote speaker for SCMA’s Employment Mediation Institute at Loyola Law School on “Why Aren’t They Listening? Redirecting the Disputant’s Mindset.” Following rave reviews. SCMA asked her back as a featured speaker for their Annual Conference, partnering with co-presenter Harold Coleman.
The two partnered again at the October 2023 ABA DR’s 20th Advanced Mediation and Advocacy Institute as featured plenary speakers. And shortly thereafter as Guest Speakers during Mediation Week, sponsored by the Lodestar Mediation Training Institute at the Sandra Day O’Connor College of Law, located at Arizona State University.
California State University, Dominguez Hills
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