Trust the process!
Mediation is a structured, interactive process where an impartial third party assists parties in resolving relationship conflicts through the use of specialized communication and negotiation techniques.
Known as a "party-centered" process, it’s an opportunity to focus on the needs, rights, and interests of the parties in dispute. The goal is to repair, restore and improve damaged relations, particularly when ongoing partnerships are essential.
And, mediation is successful 80-90% of the time, regardless of the issues or settings involved. Here’s why…
- It is a confidential dispute resolution (DR) process.
- Facilitated by a neutral | impartial facilitator with no vested interest in the outcome except for resolution.
- The facilitator provides assistance to…
- open communication lines
- explore issues in dispute
- explore underlying interests and concerns
- uncover mutually satisfactory solutions
- negotiate terms of resolution
- structure a voluntary agreement for the parties in conflict
- It is a process designed to guide people to self-determination on outcomes without coercion from the mediator or by any participant in the mediation.
Have a conflict? Online Dispute Resolution (ODR) and E-Mediation (E-Med) available Worldwide
Mediation to resolve disputes goes back decades. So why go online now?
Mediation is a voluntary process of resolving disputes with the assistance of a neutral 3rd party.
Research shows that the transition to ODR and E-Med has led to greater satisfaction, efficiency, and resolution than what was gained through traditional in-person mediation processes.
Using online technology is like the 4th party to the process, saving time and money. And, participants report an increased perception that the process is ‘fair and equitable.’
The benefits are many:
- Enhances one’s physical and emotional (or psychological) safety when using a virtual platform by reducing the discomfort experienced when meeting in person
- Reaches across geographical differences in locations
- Easier to schedule making it more cost- and time-effective by reducing and/or eliminating commutes
- Improves the speed to resolution, leading to improved workplace relations faster with more lasting outcomes
- Takes advantage of technology beyond typical work applications…a no-brainer to younger employees
- Restores the organization back to doing business rather than managing conflict and disagreements
Source: Harvard Law School
NOTE: In-person mediation remains available upon request.
Examples of Dispute Resolution services include the following:
Where to begin?
It’s easy to get started.
Complete the Form
Answer a few questions so our talk time is as productive as possible. I will follow up with a ‘Strategy Session’ to explore your challenges and uncover the options available.
Design a Plan
We create a plan with specific objectives for who’s involved, how to proceed, and a timeline for implementation.
Implement the Plan
The parties are guided in pre-mediation preparation, facilitated through real-time mediation, and guided in developing an action plan for resolution to carry forward.
Work the Plan
Dr. D follows up on the ‘Action Plan’ to ensure the success of implementation, reduction of conflict, and restoration of relationships. It's about re-imagining the future!
Dr. Debra Dupree
Employment Mediator - Workplace | Workforce Conflict Consultant
Dr. D is passionate about making a difference for people in conflict.
Growing up in a family-owned business, she saw first-hand how leadership conflicts were destructive to peers, employees, customer relations, and the bottom line.
As a former employee in both public agencies and private enterprises, she directly experienced the challenges and disruptions of unhealthy co-worker relations and leadership challenges faced in attempts to get back on track, often with dismal results. She re-imagined the future if only people could engage in constructive, rather than destructive, conversations.
She quickly realized they didn't know how to communicate effectively when in conflict. She committed her career to making a difference.
With nearly 30 years of experience, Debra brings a unique perspective and skillset to ‘people differences’ as a Behavioral Health Specialist and Mediator. For the last 20 years, she's specialized in mediating Title VII protected class disputes under the Civil Rights Act of 1964 when discrimination, harassment and hostile workplace practices are claimed.
She's worked with financial institutions, school districts, government agencies (federal, state and local), and family-owned businesses of all sizes, just to name a few.
Learn more about people in conflict!
1 in 10 people has difficulties in approaching conflict with a solution-oriented mindset. Learn how you can facilitate resolution in your team!
My intent is to empower you - leaders from all walks of life whether it be law, business, technology or healthcare - to make a change in your workplace and among your clientele, one conversation at a time.
It’s about building “courageous workplace cultures” where you are safe to contribute, feel accepted, and acknowledged for what you bring to the table…truly where you can make a difference.
There’s more: webinars, interviews, reports and tips!
Resources for Employees
Resources for Employers
Resources for Lawyers | Mediators
Take advantage of the free ‘Three Steps to MINDSET Shift’ assessments to unlock how people show up and what drives their behavior.